DDD AI Dispatch

Public number: Not set
AI route: Not set
Status: Idle
Settings: Loading...

Access

Sign in once

Use the admin code for settings, or a DDD TechAssist setup code/token for inbox, replies, status, and callback calls.

Access code

Name Status

Enter a code to unlock your workspace.

Live call route

Answering mode

AI on

Ring timeout

Routing loading... Ring-team mode uses your saved human routing numbers.

Call customers

Callback bridge

Twilio calls your phone first, then connects the customer with the selected DDD caller ID.

Your phone Customer phone

Caller ID

Calls show a Twilio-owned or verified DDD number.

No-quota test

Browser AI call

Use this to hear the receptionist without placing a phone-network call.

Access

Enter a code to unlock tabs.

At a glance

System Status

Setup

Run costs

Use these when calls/texts stop because balance, billing, or hosting needs attention.

Twilio billing Top up phone/SMS OpenAI billing Add credits OpenAI usage Watch spend Render service Hosting status

Free receptionist test

Live cost guard

Usage & Balance

Enter the real admin access code to load balances and top-up links.

This watches the things that keep DDD AI running: Twilio calls/texts, OpenAI, Render hosting, DDD platform sync, and alert delivery.

Call route Not loaded

Tracked balances

OpenAI balance OpenAI monthly budget Render balance Render monthly cost DDD site/platform balance DDD site/platform monthly

Tap Edit, update balances after you top up, then the cards warn you when they get low.

What to do next

Fast links

Sound control

Voice

Receptionist voice Speaking speed 1.00x Voice direction

Noise handling

Caller interruption sensitivity

Listening style Let callers interrupt mid-sentence in Fast mode only Noise instructions

What callers hear

Script

Greeting What the receptionist should say/do Call outcome rules Missed-call / fallback rules Business knowledge Call script preview

Caller handling

Intake Rules

Service area Services DDD offers Do not offer / do not promise Referral / directory text link Offer referral/directory text for services DDD does not do Referral / directory wording Pricing rules Emergency handling Emergency questions Human handoff rules

Live transfer

Human routing numbers

0 numbers

Route numbers Transfer triggers Caller hold message Nobody answered message

After-hours handling Apply-to-work handling Qualifying services

Team access

Team Access

Signed-in user

Your access

The code entered at the top unlocks the right view. Tech codes come from the DDD platform / TechAssist, and the master admin code stays in Render.

No access code entered yet Available

Live status

Texts

Inbox uses the access code saved at the top. Each tech can use their own code and status.

Select a conversation

No booking selected

Texts will appear here after the number ports to Twilio.

Call history

Call Log

Select a call

Call transcript, saved intake, booking info, and recording links will appear here.

Enter your DDD access code to load call details.

Business brain

Daily, Weekly, Monthly Insights

Adaptive receptionist

Let AI learn from insights

Use insights during calls Top services Top locations QA / missed details Shorten long calls

Recommended moves

Enter the real admin access code to load insights.

Quality control

QA Dashboard

Health checks

Recent issues

QA checklist

Enter the real admin access code to load QA.

Clean log